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Map to describe that Retail Payment is now a fragmented reality
Opinions

Retail Payments: from global Promise to fragmented Reality

Retail Payment, once a global promise, is now a fragmented reality. The baseline of Visa and Mastercard, which is their sales promises is not as promising as it used to be:  A borderless network for you to pay wherever you want.A unified and globalized network for your cardholder to spend more and more.  However, recent geopolitical events—such as the COVID-19 pandemic and the Russia-Ukraine war—have exposed the limitations of this

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PayTech are too dependant of scheme revenues to offer alternative
Opinions

Is the PayTech industry victim of a “Kodak Effect”

Accepting and acquiring cards is still a juicy and safe business, but is this enough for Industry and its customers? This post of Martin Harbech on Kodak resonated with the here above intro statement. Quick summary of Martin (for those lazy to click the link) : Kodak did not disappear because they did not invest into digitisation of photography. No. It was because their core business (photo film) was too profitable

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Platform is a high speed train and PayTech is a steam one in comparison
Opinions

Did PayTech really catch the train of E-commerce Platformisation?

Platforms and Marketplaces have disrupted e-commerce 20 years ago. Sales on top 100 online marketplaces in 2022 represents 3.25 trillion dollar, accounting for 55% of global E-Commerce. Stratospheric.  Ok, so far, I did not lose anyone. It is a consensus that Marketplace and Platforms are taking more space, seeing the volume of sales, the comments from McKinsey, Bain, etc. OK, So now when a brand decides to sell products, they have

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PayTech are too dependant of scheme revenues to offer alternative

Is the PayTech industry victim of a “Kodak Effect”

Accepting and acquiring cards is still a juicy and safe business, but is this enough for Industry and its customers?
This post of Martin Harbech on Kodak resonated with the here above intro statement. Quick summary of Martin (for those lazy to click the link) :

Kodak did not disappear because they did not invest into digitisation of photography. No. It was because their core business (photo film) was too profitable for them

Now if we have a closer look at the market cap of Stripe, Adyen, even older actors as well as EBITDA revenue in 2022, card margin are still enough interesting.

Market Capitalisation of big payment service provider showing card is profitable business
Market Capitalisation of Big PSPs // Source : My own research

Things are doing extremely well, beside Stripe negative EBITDA revenue, positive in 2023. But they have got a bigger market cap than Worldpay, Checkout.com and Global Payments all together.

Checkout.com is a bit aside, more modest in size but confirming a dynamic on revenue growth, even after the crypto winter following COVID 19.

All those Paytech actors are sometimes reaching valuation close, equal or more than some European Banks : BNPP, CommerzBank, Deutsche Bank, Unicredit etc… But Banks provides a wider variety of financial services.

Ok, we are good on figures so now, let’s talk about alternatives to card…

Which world class card acquirers today has got a non card solution as solid as its counterparts for cards? None of them.

But what does make Card business such a profitable business that you even decide to walk away from alternatives ?

  • Card is still the most used payment method in the world (outside China)
  • Only two actors (Visa and Mastercard) dominates and frames strictly the rules allowing to operate with a long term stability a business
  • Four corner model relies on a simple equation: merchants pay all the actors of the value chains to accept card and assume the cost burden.

Is this a sustainable solution for each transaction we make? I am not sure. Even if accepting and acquiring cards is still a juicy and safe business, merchants also have got new demands.

Merchants’ expectation on Industry is shifting

Merchants demand more transparency, more choice vs the cost invoiced.

We don’t even talk about the efficiency of the whole process. At the question “Which reasons card acceptance fees are not deemed to be fair”, here is the answers of European merchants on this report from Artwright Consulting. 

Answers from a study on why accepting card are not deemed to be fair
Answers at the question : “Which reasons card acceptance fees are not deemed to be fair” // Source : Arkwright Consulting

Non-card based methods (so excluding ApplePay) are also quickly progressing in Global South. According to freshly printed out Worldpay 2024 Global Payment Report (link here), non card payment are now dominant in India, China and challenging Card payments in Brazil, and ASEAN region. 

Card helped a lot. VISA and Mastercard have had a significative impact on how e-com and POS payment is shaped today.

But the big mammoths of payment should be careful, as the risk of fragmentation is more than ever present, and their offers have never been so unified around international cards.

Mastercard and Visa leadership is now seriously challenged, and not only on Global South. At the question “What innovations would you like to see in Payment services” asked by Artwright Consulting on the same reporting as above, here is the answer of European merchants in this reporting. 

Answer to questions "What innovations would like to see in accepting Payment Services"
Answers to the question “What innovations would you like to see in Payment services” //Source : Arkwright Consulting


Here the last word of this Linked’in article that sounds ominous 

For innovation to succeed, you often have to be willing to compete with your core business.

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